Streamline Your Communication Ecosystem

Managing a complex communications infrastructure across multiple locations and vendors can be challenging. Capgemini faced this exact issue, struggling with limited visibility into call and audio quality.


## The Challenge – Inefficient troubleshooting processes – Delayed issue resolution – Limited real-time visibility ## IR’s Comprehensive Monitoring Solution Since 2018, IR has provided Capgemini with advanced monitoring solutions covering: – Skype for Business – Video conferencing – Telephony platforms Our integrated approach offers real-time troubleshooting and comprehensive monitoring, significantly improving operational efficiency. ## Key Benefits 1. **Improved Efficiency**: Streamlined operations and faster issue resolution 2. **Enhanced User Experience**: Better call and audio quality management 3. **Focus on High-Value Tasks**: Reduced time spent on routine troubleshooting ## Success Story: Capgemini Capgemini, a global leader in consulting and digital transformation, reduced their investigation times from days to hours by implementing IR’s solutions. > “IR’s monitoring solutions have transformed our ability to manage our communications ecosystem effectively.” – Capgemini IT Manager ## Ready to Optimize Your Communication Infrastructure?

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Driving success for VodafoneZiggo

Driving success for VodafoneZiggo

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