In today’s fast-paced healthcare industry, ensuring reliable communication systems is critical to maintaining seamless operations.

The case study demonstrates how IR’s solutions helped GSK, a global healthcare company, gain real-time visibility into their complex unified communications (UC) infrastructure.

Key insights include:

• Proactive problem identification and resolution
• End-to-end visibility into UC performance
• Enhanced efficiency through custom dashboards
• Reduction in issue resolution time to under 5 minutes
• Assurance of reliable UC services to meet global needs